Booking Genie
Privacy Policy
Who we are
This Privacy Policy explains how Booking Genie ("we", "us", "our") collects, uses, and protects information you provide when you contact us through bookinggenie.co.uk.
What we collect
When you fill in our contact form, we collect:
- Your name
- Your business name
- Your email address
- Your phone number (optional)
- The type of business you run
- Any message or details you choose to share about your calls or booking process
We don't collect any information beyond what you actively type into the form. We don't use tracking cookies or analytics scripts on this site at this time.
Why we collect it
We use this information solely to:
- Respond to your enquiry
- Understand your business needs so we can explain how Booking Genie could help
- Follow up with relevant information you've asked for
We do not use your details for automated marketing, and we do not sell or rent your information to any third party.
Our legal basis for processing
We rely on consent — by submitting the form, you're actively choosing to share your details with us for the purpose of being contacted back. You can withdraw this consent at any time by asking us to delete your information (see "Your rights" below).
How your form submission is handled
This site's contact form is processed using Netlify Forms, a service provided by Netlify, Inc. When you submit the form, your details are sent to Netlify's servers, stored in our Netlify dashboard, and forwarded to us by email. Netlify acts as a data processor on our behalf for this purpose.
You can read Netlify's own privacy practices at their privacy policy.
How long we keep your information
| Data | Retention |
|---|---|
| Contact form submissions | Up to 24 months, or until you ask us to delete it, whichever is sooner |
| Email correspondence | As long as needed to handle your enquiry, then archived or deleted periodically |
Your rights
Under UK GDPR, you have the right to:
- Ask what information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Withdraw consent at any time
- Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled
Contact us about your data
If you have any questions about this policy, or want to access, correct, or delete your information, email us at info@bookinggenie.co.uk.
Changes to this policy
We may update this policy from time to time as our business or the way we handle data changes. The "Last updated" date at the top of this page will always reflect the most recent version.